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Automation

We take the repetitive admin off your team: enquiries, reminders, follow-ups and routing, with a named person stepping in when it matters.

Services in this area (21)

Enquiries and front desk

  • Shared inbox across email, chat and social
  • Email sorting and reply drafts
  • Website chat answering from the business's own information
  • Handover to a named person
  • Missed-call to text follow-up
  • After-hours enquiry capture
  • AI receptionist
  • Telegram or WhatsApp business bot

Reminders and follow-up

  • Booking reminders
  • Patient or client recalls
  • Quote follow-up automation
  • Invoice reminders

Routing, reporting and alerts

  • Lead routing into a CRM
  • Lead routing into Notion
  • Daily or weekly business summary
  • Alerts when something is waiting too long
  • Alerts when an automation breaks
  • Form automation
  • Notion as the business control room

Money admin

  • Bookkeeping data prep for the accountant
  • Contractor split reconciliation prep

Other areas

Book a 15‑minute chat

Tell us what is going on in the business. If we can help, you get a written quote. If we can’t, we will say so.

Book a chat

Or email office@notrealsmart.com.au